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What Governs Your Account on pwbd

Your access to pwbd, including deposits via bKash, Nagad and Rocket, is subject to the legal terms set out here and depends on your local law and the region you access from.

Jurisdiction-dependent accessbKash, Nagad, Rocket coveredAccount holder obligationsData and cookie policyContact rights included

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How Our Legal Terms Apply to Your Account

pwbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to pwbd and all associated services — including account creation, wallet deposits, and game participation — is permitted only where local law and your eligible region allow it. We do not represent that use of this platform is lawful in every jurisdiction. It is your

1
responsibility to check whether online gaming is permitted under the laws of Bangladesh or whichever region you access from before proceeding. Where access is permitted, these terms form a binding agreement between you and pwbd from the moment you open an account. Payments processed through bKash,
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Nagad or Rocket are subject to the individual terms of those payment providers in addition to ours. Account activity, including deposits and withdrawals, may be reviewed to confirm eligibility and to meet applicable compliance requirements. We may suspend or close accounts where eligibility cannot be confirmed
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or where terms have been breached. Any dispute arising from your account will be handled through the process described in our terms, and we encourage you to contact support before escalating. Material changes to these terms will be communicated via your registered account contact method.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take how we handle your account data seriously. From the moment you verify your identity to every bKash or Rocket transaction on your wallet, we apply standard security practices to keep your information protected. You have the right to request a copy of your data, ask for corrections, or ask us to close your account — and we explain how to do each of those things below.

Data Handling

We collect account details, payment data from bKash, Nagad and Rocket, and session logs. Data is held only as long as required for account operation and compliance purposes.

Cookie Use

Cookies are used to maintain your session, remember device preferences, and measure how you navigate the platform. You can adjust cookie settings through your browser at any time.

Account Security

Account access uses OTP verification tied to your registered mobile number. Never share your OTP with anyone — our team will never ask for it through chat or email.

Your Rights and Requests

To request your data, correct account details, or ask us to close your account, contact support via live chat or email. We aim to acknowledge requests within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about how these legal terms affect your account — whether that's a payment dispute involving bKash or Nagad, a data request, or a query about eligibility — our support team can direct you to the right process. Contact us through any of the channels below and describe your concern clearly so we can respond to the right team.

Common Legal Questions About Your pwbd Account

The questions below cover what we hear most from account holders in Bangladesh around eligibility, data rights, how our terms interact with local payment rails, and what happens if something goes wrong.

Yes. Access depends on your local law and eligible region. We do not confirm that use is lawful everywhere in Bangladesh — check your own legal position before opening an account.

We hold your registration details, identity verification records, wallet transaction history covering bKash, Nagad and Rocket payments, and session activity logs linked to your account.

Contact our support team by email or live chat and state clearly that you want a data copy. Include your account ID so we can locate and prepare the right records for you.

Yes. Submit a closure and deletion request through live chat or email. Some records may be retained for a period where compliance obligations require it, and we will explain that at the time.

Raise the dispute through account support first. Include the transaction reference from your bKash or Nagad app. We review wallet records and respond through your registered contact method.

We may update these terms when required. Material changes are communicated to your registered contact. Continued use of your account after notice is treated as acceptance of the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Governs Your Account on pwbd

Data, Security and Your Account Rights

Data Handling

Cookie Use

Account Security

Your Rights and Requests

Reach Us on Legal or Account Matters

Common Legal Questions About Your pwbd Account

01 Does my location in Bangladesh affect whether I can use this platform?

02 What data does pwbd hold about my account?

03 How do I request a copy of my personal data?

04 Can I ask pwbd to delete my account and data?

05 What happens if there is a dispute over a bKash or Nagad payment?

06 Do these terms change, and how will I know?

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